Privacy Policy
Last Updated: July 21, 2026
Strikee, CHK is a private company incorporated under the Acting Law of the Astana International Financial Centre (AIFC), which is based on the common law of England and Wales, with registration in the state register of legal entities of the Republic of Kazakhstan as Strikee, CHK and also referred to internationally as Strikee Ltd. with its registered office at Z05T3F6, Astana, Esil district, 55/23, Mangilik El, office 133 (hereinafter “Strikee”, “we”, “us”, or “our”).
This Privacy Policy explains how Strikee, CHK collects, uses, stores, shares, and protects personal information when users access or use the Strikee.app mobile application, website, and related services (collectively, the “App” or “Services”).
This Privacy Policy applies to users of the App available through the Apple App Store, Google Play, and other authorized distribution channels.
Developer / Data Controller: Strikee, CHK
Registered office: Z05T3F6, Astana, Esil district, 55/23, Mangilik El, office 133
Contact email: info@strikee.app
Website: https://strikee.app
App: Strikee.app
IMPORTANT HEALTH DISCLAIMER:
THE APP DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE CONTENT IS FOR INFORMATIONAL AND TRAINING PURPOSES ONLY. YOU SHOULD CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE BEGINNING ANY PHYSICAL ACTIVITY, ESPECIALLY IF YOU HAVE PRE-EXISTING HEALTH CONDITIONS. DO NOT USE THE APP IN A WAY THAT DISTRACTS YOU FROM YOUR SURROUNDINGS OR CREATES UNSAFE CONDITIONS.
By using the App, you acknowledge that you have read and understood this Privacy Policy.
1. Summary
Strikee is a mobile application for bowling players, training, performance tracking, video analysis, game tracking, training activities, user-initiated sharing, and related features.
We collect personal information to operate the App, create and manage user accounts, provide training and performance features, process subscriptions, enable invitations, improve the product, communicate with users, provide support, prevent abuse, and comply with legal obligations.
We do not currently display third-party advertising inside the App.
We may advertise Strikee on third-party platforms such as Facebook, Instagram, Google, LinkedIn, and similar services. These platforms may process information according to their own privacy policies.
2. Information We Collect
We may collect the following categories of information.
2.1 Account and Profile Information
When you create or use an account, we may collect:
The App may allow you to create, upload, submit, store, or share content, including:
2.3 Camera, Photos, and Gallery Access
The App may request access to your camera and photo gallery to allow you to:
You can change camera and photo permissions in your device settings.
2.4 Subscription and Payment Information
Strikee may offer:
We may receive subscription-related information from app stores or subscription management providers, including:
We may collect technical information automatically, including:
We may collect information about how users interact with the App, including:
2.7 Communications Data
If you contact us or subscribe to communications, we may collect:
You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at info@strikee.app. Some service, security, transaction, or account-related messages may still be sent where necessary.
2.8 Information from Third Parties
We may receive information from third parties, including:
3. How We Use Information
We use personal information for the following purposes:
4. Legal Bases for Processing for EU/EEA/UK Users
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction requiring a legal basis for processing, we process personal information under one or more of the following legal bases:
4.1 Performance of a Contract
We process information where necessary to provide the App and related services you request, including account creation, subscription access, training features, video tracking, game tracking, and support.
4.2 Consent
We rely on consent where required, including for:
4.3 Legitimate Interests
We may process information based on legitimate interests, including:
4.4 Legal Obligations
We may process information where necessary to comply with legal, tax, accounting, regulatory, consumer protection, platform, or law enforcement obligations.
4.5 Vital Interests and Public Interest
In rare cases, we may process information to protect vital interests or where necessary for a task carried out in the public interest, if applicable under law.
5. How We Share Information
We may share personal information with the following categories of recipients.
5.1 Service Providers and Processors
We may share information with trusted service providers that help us operate the App, including:
5.2 Analytics and Product Tools
We may use analytics and product tools, including but not limited to:
5.3 App Stores and Payment Platforms
If you purchase a subscription or paid feature through Apple App Store or Google Play, Apple or Google may process your payment and subscription information under their own terms and privacy policies.
We may receive limited transaction, subscription, and purchase status information from Apple, Google, or related subscription management providers.
5.4 Advertising and Marketing Platforms
We may advertise Strikee on platforms such as Facebook, Instagram, Google, LinkedIn, and similar services.
We may use your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices) to measure advertising performance, deliver targeted advertisements, and analyze the effectiveness of our marketing campaigns. This data may be shared with our advertising partners and used by them for their own purposes in accordance with their privacy policies.
App Tracking Transparency (ATT)
For users on iOS devices, we are required by Apple to obtain your explicit permission before accessing your device’s advertising identifier (IDFA) for the purpose of tracking your activity across other apps and websites. We will display the system-level App Tracking Transparency (ATT) prompt upon your first launch of the App or before engaging in tracking activities. You may change your tracking preferences at any time through your device’s Privacy Settings.
We do not currently show third-party ads inside the App.
5.5 Legal, Safety, and Compliance
We may disclose information if we believe it is reasonably necessary to:
If Strikee is involved in a merger, acquisition, financing, corporate reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to appropriate safeguards and notice where required by law.
5.7 AI Service Provider (OpenRouter)
To enhance your experience, the App integrates with a third-party AI service, OpenRouter, provided by OpenRouter, Inc. OpenRouter acts as a gateway that routes your data to underlying AI models, including models from OpenAI, to process your requests.
Data We Share
When you interact with our AI-powered features (for example, to ask questions about bowling techniques, receive personalized recommendations, or analyze your performance), we may securely transmit the following categories of your data to OpenRouter and, through it, to the selected AI models:
• Account and Profile Information: such as your first and last name, username, bowling-related profile information, social media profile links, and account settings.
• User-Generated Content and Activity: such as your training notes, personal statistics, training information and activity, video tracking activity, game tracking activity, and session duration.
• Your Prompts: the specific questions or requests you submit to the AI assistant.
Purpose of Sharing
This data is processed solely for the purpose of responding to your requests, answering your questions about bowling, analyzing your results and statistics, and providing technique recommendations. The AI service does not use your data for any other purpose.
Third-Party Privacy Practices
The processing of your data by OpenRouter is governed by the OpenRouter Privacy Policy. The underlying AI models are provided by:
• OpenAI: governed by the OpenAI Privacy Policy.
Your data is encrypted during transmission. Please note that, depending on your settings and the service version, OpenRouter and the underlying AI providers may retain interaction data in accordance with their own privacy policies.
Your Consent
We will obtain your explicit, informed consent before we share any personal data with OpenRouter or any underlying AI model. You will be presented with a clear request for permission before using any AI-powered feature. You are not required to consent to this data sharing to use the basic features of the App. You may withdraw your consent at any time by disabling AI features in the App settings or by contacting us at info@strikee.app. Withdrawal of consent will not affect data processing that occurred prior to your withdrawal.
6. Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense of exchanging it for money.
However, certain privacy laws, including California privacy laws, may define “sale”, “sharing”, or “targeted advertising” broadly. Some use of analytics, advertising, attribution, pixels, SDKs, cookies, or similar technologies may be considered “sharing” or “targeted advertising” under applicable law.
Specifically, we may share your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices) with our advertising and marketing partners (as described in Section 5.4) for the following purposes:
• delivering relevant advertisements
• measuring advertising performance and campaign effectiveness
• analyzing user engagement with our marketing efforts
This sharing of your advertising identifier may be considered a “sale” or “sharing” of personal information under the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other US states.
Your Choices and Opt-Out Rights:
• For iOS users: You have the right to opt out of this sharing by adjusting your device’s Privacy Settings > Tracking to disable ad tracking. You may also deny or revoke your consent through the App Tracking Transparency (ATT) prompt that appears when you first launch the App.
• For all users: You may contact us at info@strikee.app to exercise your privacy rights.
Where required, we will provide users with the ability to opt out of such sale, sharing, or targeted advertising through device settings, our own opt-out tools, or as otherwise required by law.
We will not discriminate against you for exercising your opt-out rights.
If we later introduce third-party advertising inside the App, we will update this Privacy Policy and, where required, obtain consent or provide opt-out rights.
AI Data Processing
The sharing of your data with our AI service provider (OpenRouter, as described in Section 5.7) is not a "sale" of your personal information. It is a processing activity performed on our behalf for the purpose of providing you with AI-powered features. We have entered into appropriate data processing arrangements with OpenRouter and the underlying AI providers (OpenAI) that require them to protect your data in accordance with applicable privacy laws and to use it solely for the purposes we specify.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
8. Data Security
We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
9. International Data Transfers
Strikee is registered in the Astana International Financial Centre (AIFC), Kazakhstan. We may process and store information in Kazakhstan, the United States, the European Economic Area, Singapore, Japan, and other countries where we or our service providers operate.
These countries may have data protection laws that differ from those in your country.
Where required, we use appropriate safeguards for international data transfers, such as contractual protections, data processing agreements, standard contractual clauses, adequacy decisions, or other legally recognized mechanisms.
10. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights:
info@strikee.app
We may need to verify your identity before fulfilling certain requests. We will respond within the time required by applicable law.
11. Account Deletion
You may request deletion of your account and personal information by contacting us at info@strikee.app or through in-app deletion tools where available.
After receiving a deletion request, we may delete, anonymize, or de-identify your information, unless we are required or permitted to retain it for legitimate purposes such as:
12. Marketing Communications
We may send users email communications about:
Even if you opt out of marketing messages, we may still send service-related, transactional, legal, security, or account-related communications.
13. Push Notifications
If the App offers push notifications, we may send notifications about account activity, product updates, training reminders, social activity, subscription matters, or promotional content.
You can manage push notification permissions in your device settings.
Where required by law or platform rules, we will request permission before sending push notifications.
14. Cookies and Similar Technologies
Our website and certain App-related web services may use cookies, pixels, SDKs, local storage, and similar technologies to:
You can manage cookies through your browser settings and, where available, our consent tools.
15. Online Tracking and Do Not Track
Some browsers offer “Do Not Track” signals. There is currently no universal standard for how companies should respond to these signals.
At this time, we do not respond to browser Do Not Track signals in a different way from other users. However, we respect your privacy choices and comply with applicable laws.
For iOS user: We support Apple’s App Tracking Transparency (ATT) framework. You will be prompted to allow or deny access to your device’s advertising identifier (IDFA) for tracking purposes upon the first launch of the App. You may change your preferences at any time in your device’s Privacy Settings.
Where required by applicable law (such as California and other US states), we will honor recognized opt-out preference signals, such as Global Privacy Control (GPC), for applicable processing activities. You may also exercise your opt-out rights by contacting us at info@strikee.app or through any opt-out tool we make available.
Third-party analytics, advertising, and social media platforms may collect information about your activity across different websites, apps, or services according to their own privacy policies and settings.
Strikee, CHK is a private company incorporated under the Acting Law of the Astana International Financial Centre (AIFC), which is based on the common law of England and Wales, with registration in the state register of legal entities of the Republic of Kazakhstan as Strikee, CHK and also referred to internationally as Strikee Ltd. with its registered office at Z05T3F6, Astana, Esil district, 55/23, Mangilik El, office 133 (hereinafter “Strikee”, “we”, “us”, or “our”).
This Privacy Policy explains how Strikee, CHK collects, uses, stores, shares, and protects personal information when users access or use the Strikee.app mobile application, website, and related services (collectively, the “App” or “Services”).
This Privacy Policy applies to users of the App available through the Apple App Store, Google Play, and other authorized distribution channels.
Developer / Data Controller: Strikee, CHK
Registered office: Z05T3F6, Astana, Esil district, 55/23, Mangilik El, office 133
Contact email: info@strikee.app
Website: https://strikee.app
App: Strikee.app
IMPORTANT HEALTH DISCLAIMER:
THE APP DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE CONTENT IS FOR INFORMATIONAL AND TRAINING PURPOSES ONLY. YOU SHOULD CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE BEGINNING ANY PHYSICAL ACTIVITY, ESPECIALLY IF YOU HAVE PRE-EXISTING HEALTH CONDITIONS. DO NOT USE THE APP IN A WAY THAT DISTRACTS YOU FROM YOUR SURROUNDINGS OR CREATES UNSAFE CONDITIONS.
By using the App, you acknowledge that you have read and understood this Privacy Policy.
1. Summary
Strikee is a mobile application for bowling players, training, performance tracking, video analysis, game tracking, training activities, user-initiated sharing, and related features.
We collect personal information to operate the App, create and manage user accounts, provide training and performance features, process subscriptions, enable invitations, improve the product, communicate with users, provide support, prevent abuse, and comply with legal obligations.
We do not currently display third-party advertising inside the App.
We may advertise Strikee on third-party platforms such as Facebook, Instagram, Google, LinkedIn, and similar services. These platforms may process information according to their own privacy policies.
2. Information We Collect
We may collect the following categories of information.
2.1 Account and Profile Information
When you create or use an account, we may collect:
- first name;
- last name;
- email address;
- profile photo;
- city;
- country;
- username or display name;
- bowling-related profile information;
- social media profile links, such as Facebook, Instagram, LinkedIn, or similar profiles;
- account settings and preferences.
The App may allow you to create, upload, submit, store, or share content, including:
- notes;
- training information;
- bowling game data;
- photos;
- videos;
- images from your gallery;
- profile information;
- other user-generated content.
2.3 Camera, Photos, and Gallery Access
The App may request access to your camera and photo gallery to allow you to:
- upload profile photos;
- record or upload bowling videos;
- use video tracking and analysis features;
- attach images or videos to your profile, training sessions, or other App features.
You can change camera and photo permissions in your device settings.
2.4 Subscription and Payment Information
Strikee may offer:
- 1 week of a free demonstration or trial period;
- monthly auto-renewable paid subscription;
- annual auto-renewable paid subscription;
- other paid products or offers.
We may receive subscription-related information from app stores or subscription management providers, including:
- subscription status;
- purchase date;
- renewal date;
- cancellation status;
- product or plan identifier;
- transaction identifiers;
- trial status;
- country or region associated with purchase.
We may collect technical information automatically, including:
- device type;
- operating system;
- app version;
- device identifiers, including your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices);
- IP address;
- language settings;
- time zone;
- crash logs;
- diagnostic data;
- performance data;
- network information;
- approximate location derived from IP address;
- information about how the App is used.
We may collect information about how users interact with the App, including:
- screens viewed;
- buttons clicked;
- features used;
- session duration;
- onboarding progress;
- trial and subscription events;
- user journey events;
- training activity;
- video tracking activity;
- game tracking activity;
- errors and crashes;
- engagement metrics;
- conversion and retention metrics.
2.7 Communications Data
If you contact us or subscribe to communications, we may collect:
- your email address;
- your name;
- message content;
- support requests;
- replies to surveys;
- feedback;
- communication preferences;
- email engagement data such as opens, clicks, unsubscribes, and delivery status.
You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at info@strikee.app. Some service, security, transaction, or account-related messages may still be sent where necessary.
2.8 Information from Third Parties
We may receive information from third parties, including:
- Apple App Store;
- Google Play;
- subscription management providers;
- analytics providers;
- email and customer communication providers;
- advertising platforms;
- social media platforms, if you interact with our profiles or campaigns;
- other service providers used to operate or improve the App.
3. How We Use Information
We use personal information for the following purposes:
- to provide, operate, and maintain the App;
- to create and manage user accounts;
- to personalize user profiles and App experience;
- to provide bowling training, game tracking, video tracking, analytics, and related features;
- to process free trials, subscriptions, purchases, renewals, cancellations, and related subscription events;
- to enable user-initiated sharing, invitations, and connections with other users where these features are available;
- to allow users to upload photos, videos, and other content;
- to provide customer support;
- to respond to user requests, questions, and complaints;
- to send product updates, educational content, onboarding emails, special activity announcements, and marketing communications;
- to improve the App, fix bugs, test features, conduct research, and develop new functionality;
- to analyze App usage, retention, conversion, and performance;
- to detect, prevent, and investigate fraud, abuse, security incidents, policy violations, and unauthorized activity;
- to enforce our EULA, community rules, and other terms;
- to comply with legal obligations, regulatory requirements, court orders, and lawful requests;
- to protect the rights, safety, property, and legitimate interests of Strikee, users, and third parties.
4. Legal Bases for Processing for EU/EEA/UK Users
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction requiring a legal basis for processing, we process personal information under one or more of the following legal bases:
4.1 Performance of a Contract
We process information where necessary to provide the App and related services you request, including account creation, subscription access, training features, video tracking, game tracking, and support.
4.2 Consent
We rely on consent where required, including for:
- camera access;
- gallery access;
- certain marketing communications;
- certain cookies or similar technologies;
- certain analytics or tracking activities where legally required;
- processing children’s personal information where parental consent is required.
4.3 Legitimate Interests
We may process information based on legitimate interests, including:
- improving the App;
- analyzing usage and performance;
- preventing fraud and abuse;
- securing our systems;
- communicating about non-marketing service matters;
- developing new features;
- understanding business performance.
4.4 Legal Obligations
We may process information where necessary to comply with legal, tax, accounting, regulatory, consumer protection, platform, or law enforcement obligations.
4.5 Vital Interests and Public Interest
In rare cases, we may process information to protect vital interests or where necessary for a task carried out in the public interest, if applicable under law.
5. How We Share Information
We may share personal information with the following categories of recipients.
5.1 Service Providers and Processors
We may share information with trusted service providers that help us operate the App, including:
- cloud hosting providers;
- database and infrastructure providers;
- analytics providers;
- subscription and paywall management providers;
- customer communication providers;
- email delivery providers;
- crash reporting providers;
- customer support tools;
- security and fraud prevention providers;
- legal, accounting, and compliance advisors.
5.2 Analytics and Product Tools
We may use analytics and product tools, including but not limited to:
- Adapty;
- Customer.io;
- Amplitude;
- AppsFlyer;
- Firebase;
- Sentry.
5.3 App Stores and Payment Platforms
If you purchase a subscription or paid feature through Apple App Store or Google Play, Apple or Google may process your payment and subscription information under their own terms and privacy policies.
We may receive limited transaction, subscription, and purchase status information from Apple, Google, or related subscription management providers.
5.4 Advertising and Marketing Platforms
We may advertise Strikee on platforms such as Facebook, Instagram, Google, LinkedIn, and similar services.
We may use your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices) to measure advertising performance, deliver targeted advertisements, and analyze the effectiveness of our marketing campaigns. This data may be shared with our advertising partners and used by them for their own purposes in accordance with their privacy policies.
App Tracking Transparency (ATT)
For users on iOS devices, we are required by Apple to obtain your explicit permission before accessing your device’s advertising identifier (IDFA) for the purpose of tracking your activity across other apps and websites. We will display the system-level App Tracking Transparency (ATT) prompt upon your first launch of the App or before engaging in tracking activities. You may change your tracking preferences at any time through your device’s Privacy Settings.
We do not currently show third-party ads inside the App.
5.5 Legal, Safety, and Compliance
We may disclose information if we believe it is reasonably necessary to:
- comply with applicable law;
- respond to lawful requests from public authorities;
- enforce our EULA or other terms;
- detect, prevent, or investigate fraud, abuse, security incidents, or technical issues;
- protect the rights, property, and safety of Strikee, users, or others;
- defend legal claims.
If Strikee is involved in a merger, acquisition, financing, corporate reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to appropriate safeguards and notice where required by law.
5.7 AI Service Provider (OpenRouter)
To enhance your experience, the App integrates with a third-party AI service, OpenRouter, provided by OpenRouter, Inc. OpenRouter acts as a gateway that routes your data to underlying AI models, including models from OpenAI, to process your requests.
Data We Share
When you interact with our AI-powered features (for example, to ask questions about bowling techniques, receive personalized recommendations, or analyze your performance), we may securely transmit the following categories of your data to OpenRouter and, through it, to the selected AI models:
• Account and Profile Information: such as your first and last name, username, bowling-related profile information, social media profile links, and account settings.
• User-Generated Content and Activity: such as your training notes, personal statistics, training information and activity, video tracking activity, game tracking activity, and session duration.
• Your Prompts: the specific questions or requests you submit to the AI assistant.
Purpose of Sharing
This data is processed solely for the purpose of responding to your requests, answering your questions about bowling, analyzing your results and statistics, and providing technique recommendations. The AI service does not use your data for any other purpose.
Third-Party Privacy Practices
The processing of your data by OpenRouter is governed by the OpenRouter Privacy Policy. The underlying AI models are provided by:
• OpenAI: governed by the OpenAI Privacy Policy.
Your data is encrypted during transmission. Please note that, depending on your settings and the service version, OpenRouter and the underlying AI providers may retain interaction data in accordance with their own privacy policies.
Your Consent
We will obtain your explicit, informed consent before we share any personal data with OpenRouter or any underlying AI model. You will be presented with a clear request for permission before using any AI-powered feature. You are not required to consent to this data sharing to use the basic features of the App. You may withdraw your consent at any time by disabling AI features in the App settings or by contacting us at info@strikee.app. Withdrawal of consent will not affect data processing that occurred prior to your withdrawal.
6. Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense of exchanging it for money.
However, certain privacy laws, including California privacy laws, may define “sale”, “sharing”, or “targeted advertising” broadly. Some use of analytics, advertising, attribution, pixels, SDKs, cookies, or similar technologies may be considered “sharing” or “targeted advertising” under applicable law.
Specifically, we may share your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices) with our advertising and marketing partners (as described in Section 5.4) for the following purposes:
• delivering relevant advertisements
• measuring advertising performance and campaign effectiveness
• analyzing user engagement with our marketing efforts
This sharing of your advertising identifier may be considered a “sale” or “sharing” of personal information under the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other US states.
Your Choices and Opt-Out Rights:
• For iOS users: You have the right to opt out of this sharing by adjusting your device’s Privacy Settings > Tracking to disable ad tracking. You may also deny or revoke your consent through the App Tracking Transparency (ATT) prompt that appears when you first launch the App.
• For all users: You may contact us at info@strikee.app to exercise your privacy rights.
Where required, we will provide users with the ability to opt out of such sale, sharing, or targeted advertising through device settings, our own opt-out tools, or as otherwise required by law.
We will not discriminate against you for exercising your opt-out rights.
If we later introduce third-party advertising inside the App, we will update this Privacy Policy and, where required, obtain consent or provide opt-out rights.
AI Data Processing
The sharing of your data with our AI service provider (OpenRouter, as described in Section 5.7) is not a "sale" of your personal information. It is a processing activity performed on our behalf for the purpose of providing you with AI-powered features. We have entered into appropriate data processing arrangements with OpenRouter and the underlying AI providers (OpenAI) that require them to protect your data in accordance with applicable privacy laws and to use it solely for the purposes we specify.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
- the type of information;
- whether you have an active account;
- whether you have an active subscription;
- legal, accounting, tax, or reporting requirements;
- fraud prevention and security needs;
- dispute resolution;
- backup and disaster recovery cycles;
- platform requirements from Apple, Google, or other providers.
- account information is retained while your account is active;
- subscription and transaction records may be retained as required for tax, accounting, fraud prevention, and legal compliance;
- support communications may be retained for customer service, legal, and operational purposes;
- analytics data may be retained in aggregated or pseudonymized form;
- deleted account data may remain in backups for a limited period before deletion according to our backup cycles.
8. Data Security
We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
- encryption in transit, such as HTTPS;
- access controls;
- authentication controls;
- internal permission limits;
- logging and monitoring;
- secure infrastructure providers;
- security review of service providers;
- backup and recovery procedures.
9. International Data Transfers
Strikee is registered in the Astana International Financial Centre (AIFC), Kazakhstan. We may process and store information in Kazakhstan, the United States, the European Economic Area, Singapore, Japan, and other countries where we or our service providers operate.
These countries may have data protection laws that differ from those in your country.
Where required, we use appropriate safeguards for international data transfers, such as contractual protections, data processing agreements, standard contractual clauses, adequacy decisions, or other legally recognized mechanisms.
10. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights:
- right to access personal information;
- right to receive a copy of personal information;
- right to correct inaccurate information;
- right to delete personal information;
- right to restrict processing;
- right to object to processing;
- right to data portability;
- right to withdraw consent;
- right to opt out of sale, sharing, targeted advertising, or certain profiling;
- right to limit the use and disclosure of sensitive personal information;
- right not to be discriminated against for exercising privacy rights;
- right to lodge a complaint with a data protection authority.
info@strikee.app
We may need to verify your identity before fulfilling certain requests. We will respond within the time required by applicable law.
11. Account Deletion
You may request deletion of your account and personal information by contacting us at info@strikee.app or through in-app deletion tools where available.
After receiving a deletion request, we may delete, anonymize, or de-identify your information, unless we are required or permitted to retain it for legitimate purposes such as:
- legal compliance;
- tax and accounting obligations;
- fraud prevention;
- security;
- dispute resolution;
- enforcing our terms;
- protecting legal rights.
12. Marketing Communications
We may send users email communications about:
- App updates;
- onboarding;
- training tips;
- bowling-related content;
- product features;
- special activities;
- promotional offers;
- subscription information;
- company news.
Even if you opt out of marketing messages, we may still send service-related, transactional, legal, security, or account-related communications.
13. Push Notifications
If the App offers push notifications, we may send notifications about account activity, product updates, training reminders, social activity, subscription matters, or promotional content.
You can manage push notification permissions in your device settings.
Where required by law or platform rules, we will request permission before sending push notifications.
14. Cookies and Similar Technologies
Our website and certain App-related web services may use cookies, pixels, SDKs, local storage, and similar technologies to:
- operate the service;
- remember preferences;
- measure performance;
- analyze usage;
- detect fraud;
- improve the product;
- measure marketing campaigns.
You can manage cookies through your browser settings and, where available, our consent tools.
15. Online Tracking and Do Not Track
Some browsers offer “Do Not Track” signals. There is currently no universal standard for how companies should respond to these signals.
At this time, we do not respond to browser Do Not Track signals in a different way from other users. However, we respect your privacy choices and comply with applicable laws.
For iOS user: We support Apple’s App Tracking Transparency (ATT) framework. You will be prompted to allow or deny access to your device’s advertising identifier (IDFA) for tracking purposes upon the first launch of the App. You may change your preferences at any time in your device’s Privacy Settings.
Where required by applicable law (such as California and other US states), we will honor recognized opt-out preference signals, such as Global Privacy Control (GPC), for applicable processing activities. You may also exercise your opt-out rights by contacting us at info@strikee.app or through any opt-out tool we make available.
Third-party analytics, advertising, and social media platforms may collect information about your activity across different websites, apps, or services according to their own privacy policies and settings.
16. Children’s Privacy
Strikee is intended primarily for bowling players, coaches, and sports users. The App is not primarily directed to children under 13.
However, we understand that some users may be minors.
16.1 Children Under 13 in the United States
We do not knowingly collect personal information from children under 13 without verifiable parental consent where required by COPPA.
If we learn that we have collected personal information from a child under 13 without required parental consent, we will take reasonable steps to delete that information or obtain appropriate parental consent.
Parents or guardians may contact us at info@strikee.app to:
Where GDPR, UK GDPR, DSG, or similar law applies, children below the applicable digital consent age may need consent from a parent or legal guardian before using certain App features or before we process their personal information based on consent.
The applicable age may vary by country. We dynamically determine the age of consent based on the user's country of residence, applying the threshold established by that country's law (ranging from 13 to 16 years within the EU/EEA).
16.3 Minor Users Generally
If you are under the age of majority in your jurisdiction, you should use the App only with the involvement and consent of a parent or legal guardian.
We may limit certain features for minors, including social features, invitations, public profiles, communications, user-generated content, payments, or marketing, where required or appropriate.
16.4 Verifiable Parental Consent Mechanism
Where we are required to obtain parental consent (for example, for users under the applicable age of digital consent in the EU, UK, Switzerland, or the US), we use a verification mechanism that includes sending a one-time verification code to the parent's email address. The parent must enter the code in the App to confirm consent. If the parent does not complete this process, the child's account will remain restricted.
16.5 No Behavioral Advertising to Children
We do not knowingly use personal information of children under 13 for behavioral advertising.
If we later introduce advertising or additional tracking technologies, we will update this Privacy Policy and implement appropriate age-based protections and consent mechanisms where required.
17. USER CONTENT AND SHARING FEATURES
The App may allow users to create, upload, submit, store, process, or selectively share bowling-related content, including photos, videos, training notes, game data, profile information, and performance results.
User Content is private by default unless the user takes an explicit action to share it through a feature provided by the App, a generated sharing link, or the device’s system sharing functionality.
The current version of the App does not provide a public social feed, public comments, anonymous posting, random chat, or open direct messaging between users.
Where sharing functionality is available, users are responsible for selecting the content they share and the persons or services with whom they share it.
You should not upload or share content containing another person’s personal information, image, voice, or likeness unless you have the necessary rights and permissions.
We may remove, restrict, or disable access to User Content that is made accessible through a sharing feature if we reasonably believe that it violates our EULA, applicable law, platform policies, or the rights of another person.
Users may report content, privacy concerns, copyright concerns, or misuse by contacting us at info@strikee.app.
18. Permissions
The App may request device permissions, including:
You can deny or revoke permissions through your device settings, although some features may not work properly without them.
19. Apple App Store Privacy Disclosure
If you download the App from the Apple App Store, Apple may require us to provide privacy details in App Store Connect, including categories of data collected, whether data is linked to users, and whether data may be used for tracking.
Our App Store privacy disclosures are intended to be consistent with this Privacy Policy. If there is a material change in our data practices, we will update both this Privacy Policy and our App Store privacy disclosures where required.
20. Google Play Data Safety Disclosure
If you download the App from Google Play, Google requires us to complete a Data Safety section describing how the App collects, shares, and protects user data.
Our Google Play Data Safety disclosures are intended to be consistent with this Privacy Policy. If there is a material change in our data practices, we will update both this Privacy Policy and our Google Play Data Safety disclosures where required.
21. UNITED STATES PRIVACY NOTICE
This Section supplements the rest of this Privacy Policy and applies to residents of the United States where applicable state privacy, consumer protection, or age-assurance laws apply.
The specific rights and obligations described below may apply only where Strikee is subject to the relevant law.
21.1 California Privacy Notice
This Section 21.1 applies to residents of California where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to Strikee.
California residents may have specific rights regarding the collection, use, disclosure, sale, or sharing of their personal information.
21.2 Categories of Personal Information We May Collect
In the preceding 12 months, we may have collected the following categories of personal information:
We may collect personal information from:
We collect and use personal information for the purposes described in Sections 3, 4, 5, 6 and 7 of this Privacy Policy.
21.5 Categories of Personal Information Disclosed
We may disclose the categories listed above to service providers, processors, app stores, analytics providers, subscription providers, customer communication providers, legal advisors, and other parties described in this Privacy Policy.
21.6 Sale or Sharing
We do not sell personal information for money. However, we may share personal information, including your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices), with our advertising and marketing partners (as described in Section 5.4) for the purpose of delivering interest-based advertising, measuring campaign performance, and improving our marketing efforts.
Under the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other US states, this activity may be considered a “sharing” of personal information for cross-context behavioral advertising.
Your Right to Opt Out:
21.7 California Privacy Rights
Subject to applicable law, California residents may have the right to:
We may verify your identity before processing certain requests.
21.8 Authorized Agents
California residents may use an authorized agent to submit a privacy request. We may require proof that the agent is authorized to act on your behalf and may also require you to verify your identity directly with us.
21.9 Non-Discrimination
We will not discriminate against you for exercising your privacy rights. This means we will not deny you services, charge you different prices, or provide a different level of service solely because you exercised your rights, except where permitted by law.
21.10 Age Assurance Requirements in Certain U.S. States
Certain U.S. states may require app marketplaces and app developers to use age-category information, parental consent status, or related platform-provided signals to provide age-appropriate experiences and comply with applicable law.
Where required by applicable law and supported by the relevant platform, we may request and receive:
Where available, we may use platform tools such as Apple’s Declared Age Range API, Google’s age-related platform tools, or similar mechanisms provided by app marketplaces.
22. Global Privacy Policy
If you reside in a country not specifically listed in Sections 23-33 below, the following rights apply to you under applicable local data protection laws:
22.1 Access, Correction, and Deletion
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at info@strikee.app. We will respond within the time required by applicable law.
22.2 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate (including Kazakhstan, the United States, the European Economic Area, Singapore, and Japan). We take reasonable steps to ensure your data receives adequate protection in accordance with applicable data protection laws.
22.3 Complaints
If you believe your privacy rights have been violated, we encourage you to first contact us at info@strikee.app. You also have the right to lodge a complaint with your local data protection authority or supervisory authority in accordance with applicable law.
22.4 Marketing Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at info@strikee.app.
23. CANADA-SPECIFIC PROVISIONS
If you are a resident of Canada, the following provisions apply in addition to the rest of this Privacy Policy.
23.1 Access and Correction
You have the right to request access to or correction of your personal data. Please contact us at info@strikee.app, and we will respond within a reasonable time.
23.2 Complaints
If you believe your privacy has been interfered with, we encourage you to first contact us at info@strikee.app. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).
23.3 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate. We take reasonable steps to ensure your data receives adequate protection in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
24. BRAZIL-SPECIFIC PROVISIONS
If you are a resident of Brazil, the following provisions apply in addition to the rest of this Privacy Policy.
24.1 LGPD Rights
You have the following rights under Brazil's Lei Geral de Proteção de Dados (LGPD):
24.2 Data Protection Authority
You have the right to lodge a complaint with Brazil's National Data Protection Authority (ANPD) if you believe your privacy rights have been violated.
25. AUSTRALIA-SPECIFIC PROVISIONS
If you are a resident of Australia, the following provisions apply in addition to the rest of this Privacy Policy.
25.1 Access and Correction
You have the right to request access to or correction of your personal data. To exercise these rights, please contact us at info@strikee.app. We will respond within a reasonable time and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as amended by the Privacy and Other Legislation Amendment Act 2024.
25.2 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate (including Kazakhstan, the United States, Singapore, and the European Economic Area). We take reasonable steps to ensure your data receives adequate protection in accordance with the Australian privacy laws, including the requirements for cross-border data disclosure.
25.3 Complaints
If you believe your privacy has been interfered with, we encourage you to first contact us at info@strikee.app. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
25.4 Data Security Obligations
We implement technical and organizational measures to protect your personal information, as required under the updated Australian Privacy Principle 11. This includes measures such as access controls, encryption, data minimization, and regular security reviews.
26. NEW ZEALAND-SPECIFIC PROVISIONS (Privacy Act 2020)
If you are a resident of New Zealand, the following provisions apply in addition to the rest of this Privacy Policy.
26.1 Access and Correction
You have the right to request access to or correction of your personal data. Please contact us at info@strikee.app, and we will respond within a reasonable time.
26.2 Complaints
If you believe your privacy has been interfered with, we encourage you to first contact us at info@strikee.app. If you are not satisfied with our response, you have the right to lodge a complaint with the New Zealand Office of the Privacy Commissioner (OPC) at www.privacy.org.nz.
26.3 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate (including Kazakhstan, the United States, Singapore, and the European Economic Area). We take reasonable steps to ensure your data receives adequate protection in accordance with New Zealand's Privacy Act 2020.
27. EU/EEA/UK/SWITZERLAND-SPECIFIC PROVISIONS (GDPR/UK GDPR/DSG)
If you are a resident of the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction where the GDPR, UK GDPR, or DSG applies, the following provisions apply in addition to the rest of this Privacy Policy.
27.1 Age of Consent
The age at which a child can provide valid consent for the processing of their personal data varies across EU member states, the UK, and Switzerland. The general threshold is 16 years, but national laws may set it between 13 and 16 years.
We determine your country of residence based on your IP address or your selected location and apply the age of consent established by the law of that country. If you are below the applicable age, we will request verifiable parental consent before processing your personal data.
For example:
You have the following rights:
If required by law, we may appoint an EU and/or UK and/or Switzerland representative and will update this Privacy Policy with the relevant contact details.
28. JAPAN-SPECIFIC PROVISIONS (APPI)
If you are a resident of Japan, the following provisions apply in addition to the rest of this Privacy Policy.
このプライバシーポリシーの日本語版 Strikee CHK （以下「当社」といいます） は、 お客様の個人情報の取り扱いについて、日本の個人情報保護法（APPI）を遵守します。
28.1 個人情報の利用目的
当社は、お客様の個人情報を以下の目的で利用します：
お客様は、ご自身の個人情報へのアクセス、訂正、削除を請求する権利を有します。これらの権利を行使するには、info@strikee.app までご連絡ください。
28.3 外国へのデータ転送
お客様の個人データは、当社または当社のサービスプロバイダーが事業を展開する国（カザフスタン、米国、欧州経済地域、シンガポールなど）に転送され、処理される場合があります。
当社は、日本の個人情報保護法に従い、適切な保護措置を講じた上でデータ転送を行います。
28.4 苦情処理
お客様は、個人情報の取り扱いに関する苦情を、当社（info@strikee.app）または日本の個人情報保護委員会に申し立てることができます。
29. SOUTH KOREA-SPECIFIC PROVISIONS (PIPA)
If you are a resident of the Republic of Korea, the following provisions apply in addition to the rest of this Privacy Policy.
29.1 Compliance and Contact Point
In accordance with the Personal Information Protection Act (PIPA), Strikee CHK is committed to protecting your privacy. As we are an overseas business operator, we have established a local compliance framework to handle inquiries and grievances related to personal information.
The primary point of contact for all data protection matters, including inquiries, requests for access, correction, or deletion of your personal data, is: info@strikee.app.
We are committed to responding to your requests in a timely manner and in compliance with PIPA requirements.
29.2 Sensitive Data
The App may process video recordings of your bowling technique. Under Korean law, this may be considered biometric or behavioral data. We will obtain your separate, explicit consent before processing such data, and you may withdraw consent at any time.
29.3 Data Retention
We retain Korean users' personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law. Upon expiration of the applicable retention period, personal data will be securely deleted or anonymized.
29.4 Right to Stop Processing
You have the right to request suspension of processing of your personal data if the processing violates PIPA. To exercise this right, send a request to our primary point of contact at info@strikee.app.
30. SINGAPORE-SPECIFIC PROVISIONS (PDPA)
If you are a resident of Singapore, the following provisions apply in addition to the rest of this Privacy Policy.
30.1 Purpose Specification
We collect your personal data solely for the purposes described in Section 3 (How We Use Information) of this Privacy Policy. We do not use your data for any purpose that is not reasonably related to the operation of the App.
30.2 Marketing Opt-Out
If you receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link in the email or contacting us at info@strikee.app. We will honor your request within 10 business days.
30.3 Data Transfer
Your data may be transferred to and processed in Kazakhstan, the United States, the European Economic Area, and other countries where we operate. We rely on appropriate safeguards, including standard contractual clauses, for such transfers, as required by Singapore's PDPA.
30.4 Access and Correction
You may request access to or correction of your personal data by contacting us at info@strikee.app. We will respond within 30 days, as required by Singapore law.
31. MALAYSIA-SPECIFIC PROVISIONS (PDPA)
If you are a resident of Malaysia, the following provisions apply in addition to the rest of this Privacy Policy.
31.1 Consent
By using the App and providing your personal data, you consent to the collection, use, disclosure, and processing of your personal data as described in this Privacy Policy. You may withdraw consent at any time, but withdrawal may affect your ability to use certain features.
31.2 Data Disclosure
We may disclose your personal data to third parties (including analytics providers, cloud hosts, and customer communication tools) as described in Section 5 (How We Share Information). We ensure that such third parties are contractually obligated to protect your data in accordance with Malaysia's PDPA.
31.3 Data Retention and Deletion
We retain Malaysian users' data only as long as necessary for the purposes outlined in this Privacy Policy. Upon request, we will delete or anonymize your data within a reasonable time, unless retention is required by law.
31.4 Contact for Malaysian Users
If you have questions or complaints regarding your data, contact us at info@strikee.app. We will respond within 21 days, as recommended by Malaysia's PDPA.
32. KAZAKHSTAN-SPECIFIC PROVISIONS
If you are a resident of Kazakhstan, the following provisions apply in addition to the rest of this Privacy Policy.
32.1 Rights of Access, Correction, and Deletion
You have the right to access, correct, and delete your personal data. To exercise these rights, please contact us at info@strikee.app.
32.2 Data Protection Authority
You have the right to lodge a complaint with the authorized body in the Republic of Kazakhstan for the protection of personal data if you believe your privacy rights have been violated.
32.3 AIFC Framework
Strikee CHK operates within the Astana International Financial Centre (AIFC) legal framework, which applies the common law of England and Wales and provides additional protections for personal data processed within its jurisdiction.
33. TURKEY-SPECIFIC PROVISIONS (KVKK)
If you are a resident of Turkey, the following provisions apply in addition to the rest of this Privacy Policy.
Türkiye'de ikamet eden kullanıcılar için özel hükümler Strikee CHK, Türkiye'deki kullanıcıların kişisel verilerinin işlenmesinde 6698 sayılı Kişisel Verilerin Korunması Kanunu'na (KVKK) uygun hareket eder.
33.1 Aydınlatma Yükümlülüğü
Kişisel verileriniz, bu Gizlilik Politikası'nda belirtilen amaçlarla ve yasal çerçevede işlenmektedir. Veri sorumlusu olarak Strikee CHK, KVKK'nın 10.
maddesi uyarınca sizi aydınlatma yükümlülüğünü yerine getirmektedir.
33.2 Veri Sahibinin Hakları (KVKK Madde 11)
KVKK'nın 11. maddesi uyarınca, aşağıdaki haklara sahipsiniz:
33.3 Veri Aktarımı
Kişisel verileriniz, hizmet sağlayıcılarımızın faaliyet gösterdiği ülkelerde (Kazakistan, ABD, Avrupa Ekonomik Alanı, Singapur ve diğerleri) işlenebilir ve aktarılabilir. Veri aktarımlarında KVKK'nın 9. maddesine uygun olarak gerekli güvenlik önlemlerini alıyoruz.
34. Automated Decision-Making and Profiling
We may use analytics, segmentation, or automated tools to understand user behavior, improve the App, personalize communications, analyze subscription performance, detect fraud, or recommend features.
We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects on users.
If this changes, we will update this Privacy Policy and provide rights and notices required by applicable law.
35. Third-Party Links and Social Media
The App or our website may contain links to third-party websites, app stores, social media pages, or external services.
We are not responsible for the privacy practices, content, security, or policies of third parties.
Our official social media profiles may include Instagram, Facebook, LinkedIn, and other platforms. Your interactions with those platforms are governed by their own privacy policies and terms.
36. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users through the App, by email, through our website, through app store release notes, or by other reasonable means.
The updated Privacy Policy will become effective when posted, unless otherwise stated.
Your continued use of the App after the updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy.
37. Contact Us
If you have questions, concerns, requests, or complaints about this Privacy Policy or our privacy practices, contact us at:
Strikee, CHK
Registered office: Z05T3F6, Astana, Esil district, 55/23, Mangilik El, office 133.
Email: info@strikee.app
Website: https://strikee.app
38. Language
This Privacy Policy may be translated into other languages. In case of conflict between the English version and any translated version, the English version will control, except where prohibited by applicable law.
Strikee is intended primarily for bowling players, coaches, and sports users. The App is not primarily directed to children under 13.
However, we understand that some users may be minors.
16.1 Children Under 13 in the United States
We do not knowingly collect personal information from children under 13 without verifiable parental consent where required by COPPA.
If we learn that we have collected personal information from a child under 13 without required parental consent, we will take reasonable steps to delete that information or obtain appropriate parental consent.
Parents or guardians may contact us at info@strikee.app to:
- review personal information collected from a child;
- request deletion of a child’s personal information;
- refuse further collection or use of a child’s information;
- ask questions about our children’s privacy practices.
Where GDPR, UK GDPR, DSG, or similar law applies, children below the applicable digital consent age may need consent from a parent or legal guardian before using certain App features or before we process their personal information based on consent.
The applicable age may vary by country. We dynamically determine the age of consent based on the user's country of residence, applying the threshold established by that country's law (ranging from 13 to 16 years within the EU/EEA).
16.3 Minor Users Generally
If you are under the age of majority in your jurisdiction, you should use the App only with the involvement and consent of a parent or legal guardian.
We may limit certain features for minors, including social features, invitations, public profiles, communications, user-generated content, payments, or marketing, where required or appropriate.
16.4 Verifiable Parental Consent Mechanism
Where we are required to obtain parental consent (for example, for users under the applicable age of digital consent in the EU, UK, Switzerland, or the US), we use a verification mechanism that includes sending a one-time verification code to the parent's email address. The parent must enter the code in the App to confirm consent. If the parent does not complete this process, the child's account will remain restricted.
16.5 No Behavioral Advertising to Children
We do not knowingly use personal information of children under 13 for behavioral advertising.
If we later introduce advertising or additional tracking technologies, we will update this Privacy Policy and implement appropriate age-based protections and consent mechanisms where required.
17. USER CONTENT AND SHARING FEATURES
The App may allow users to create, upload, submit, store, process, or selectively share bowling-related content, including photos, videos, training notes, game data, profile information, and performance results.
User Content is private by default unless the user takes an explicit action to share it through a feature provided by the App, a generated sharing link, or the device’s system sharing functionality.
The current version of the App does not provide a public social feed, public comments, anonymous posting, random chat, or open direct messaging between users.
Where sharing functionality is available, users are responsible for selecting the content they share and the persons or services with whom they share it.
You should not upload or share content containing another person’s personal information, image, voice, or likeness unless you have the necessary rights and permissions.
We may remove, restrict, or disable access to User Content that is made accessible through a sharing feature if we reasonably believe that it violates our EULA, applicable law, platform policies, or the rights of another person.
Users may report content, privacy concerns, copyright concerns, or misuse by contacting us at info@strikee.app.
18. Permissions
The App may request device permissions, including:
- camera;
- photo gallery;
- notifications;
- device storage;
- network access;
- other permissions needed for App functionality.
You can deny or revoke permissions through your device settings, although some features may not work properly without them.
19. Apple App Store Privacy Disclosure
If you download the App from the Apple App Store, Apple may require us to provide privacy details in App Store Connect, including categories of data collected, whether data is linked to users, and whether data may be used for tracking.
Our App Store privacy disclosures are intended to be consistent with this Privacy Policy. If there is a material change in our data practices, we will update both this Privacy Policy and our App Store privacy disclosures where required.
20. Google Play Data Safety Disclosure
If you download the App from Google Play, Google requires us to complete a Data Safety section describing how the App collects, shares, and protects user data.
Our Google Play Data Safety disclosures are intended to be consistent with this Privacy Policy. If there is a material change in our data practices, we will update both this Privacy Policy and our Google Play Data Safety disclosures where required.
21. UNITED STATES PRIVACY NOTICE
This Section supplements the rest of this Privacy Policy and applies to residents of the United States where applicable state privacy, consumer protection, or age-assurance laws apply.
The specific rights and obligations described below may apply only where Strikee is subject to the relevant law.
21.1 California Privacy Notice
This Section 21.1 applies to residents of California where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to Strikee.
California residents may have specific rights regarding the collection, use, disclosure, sale, or sharing of their personal information.
21.2 Categories of Personal Information We May Collect
In the preceding 12 months, we may have collected the following categories of personal information:
- Identifiers
- Name, email address, account identifiers, device identifiers, IP address, social media profile links.
- Customer Records Information
- Account information, subscription information, contact information.
- Protected Classification Characteristics
- We do not intentionally collect this category, but some information may be inferred if voluntarily provided by users.
- Commercial Information
- Subscription status, purchase history, trial status, product selections.
- Internet or Other Electronic Network Activity
- App usage, device data, analytics events, interactions with emails, logs.
- Geolocation Data
- Approximate location based on city, country, IP address, or user-provided profile information. We do not currently request precise GPS location unless separately disclosed.
- Audio, Electronic, Visual, or Similar Information
- Photos, videos, images, and other content uploaded or created by users.
- Inferences
- Product preferences, engagement segments, subscription likelihood, training activity insights, or similar analytics derived from App usage.
- Sensitive Personal Information
- Account login information, precise information if voluntarily submitted, contents of certain user-generated content, and other information that may be treated as sensitive under applicable law. We do not use sensitive personal information for purposes other than those reasonably necessary to provide the App, unless otherwise disclosed or permitted by law.
We may collect personal information from:
- you directly;
- your device;
- your use of the App;
- Apple App Store;
- Google Play;
- analytics providers;
- subscription management providers;
- customer communication providers;
- advertising platforms;
- social media platforms;
- service providers.
We collect and use personal information for the purposes described in Sections 3, 4, 5, 6 and 7 of this Privacy Policy.
21.5 Categories of Personal Information Disclosed
We may disclose the categories listed above to service providers, processors, app stores, analytics providers, subscription providers, customer communication providers, legal advisors, and other parties described in this Privacy Policy.
21.6 Sale or Sharing
We do not sell personal information for money. However, we may share personal information, including your device’s advertising identifier (IDFA on iOS devices and AAID on Android devices), with our advertising and marketing partners (as described in Section 5.4) for the purpose of delivering interest-based advertising, measuring campaign performance, and improving our marketing efforts.
Under the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other US states, this activity may be considered a “sharing” of personal information for cross-context behavioral advertising.
Your Right to Opt Out:
- For iOS users: Adjust your device’s Privacy Settings > Tracking to disable ad tracking, or deny/revoke consent through the App Tracking Transparency (ATT) prompt.
- For all users: Contact us at info@strikee.app to submit an opt-out request. We will respond in accordance with applicable law.
21.7 California Privacy Rights
Subject to applicable law, California residents may have the right to:
- know the categories and specific pieces of personal information we collect about them;
- know the categories of sources from which personal information is collected;
- know the business or commercial purposes for collecting, using, selling, or sharing personal information;
- know the categories of third parties to whom personal information is disclosed;
- request deletion of personal information, subject to applicable exceptions;
- request correction of inaccurate personal information;
- opt out of the sale or sharing of personal information;
- limit certain uses and disclosures of sensitive personal information;
- receive equal service and pricing and not be discriminated against for exercising privacy rights.
We may verify your identity before processing certain requests.
21.8 Authorized Agents
California residents may use an authorized agent to submit a privacy request. We may require proof that the agent is authorized to act on your behalf and may also require you to verify your identity directly with us.
21.9 Non-Discrimination
We will not discriminate against you for exercising your privacy rights. This means we will not deny you services, charge you different prices, or provide a different level of service solely because you exercised your rights, except where permitted by law.
21.10 Age Assurance Requirements in Certain U.S. States
Certain U.S. states may require app marketplaces and app developers to use age-category information, parental consent status, or related platform-provided signals to provide age-appropriate experiences and comply with applicable law.
Where required by applicable law and supported by the relevant platform, we may request and receive:
- an age category or age range associated with the app store account;
- information indicating whether the account holder is a minor;
- information indicating whether parental or guardian consent has been provided;
- notifications relating to the withdrawal of parental consent;
- acknowledgements or permissions relating to significant changes to the App.
- apply age-appropriate restrictions;
- restrict access to certain social, communication, content-sharing, marketing, or purchasing features;
- request parental or guardian permission where required;
- comply with app store and legal requirements.
Where available, we may use platform tools such as Apple’s Declared Age Range API, Google’s age-related platform tools, or similar mechanisms provided by app marketplaces.
22. Global Privacy Policy
If you reside in a country not specifically listed in Sections 23-33 below, the following rights apply to you under applicable local data protection laws:
22.1 Access, Correction, and Deletion
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at info@strikee.app. We will respond within the time required by applicable law.
22.2 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate (including Kazakhstan, the United States, the European Economic Area, Singapore, and Japan). We take reasonable steps to ensure your data receives adequate protection in accordance with applicable data protection laws.
22.3 Complaints
If you believe your privacy rights have been violated, we encourage you to first contact us at info@strikee.app. You also have the right to lodge a complaint with your local data protection authority or supervisory authority in accordance with applicable law.
22.4 Marketing Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at info@strikee.app.
23. CANADA-SPECIFIC PROVISIONS
If you are a resident of Canada, the following provisions apply in addition to the rest of this Privacy Policy.
23.1 Access and Correction
You have the right to request access to or correction of your personal data. Please contact us at info@strikee.app, and we will respond within a reasonable time.
23.2 Complaints
If you believe your privacy has been interfered with, we encourage you to first contact us at info@strikee.app. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).
23.3 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate. We take reasonable steps to ensure your data receives adequate protection in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
24. BRAZIL-SPECIFIC PROVISIONS
If you are a resident of Brazil, the following provisions apply in addition to the rest of this Privacy Policy.
24.1 LGPD Rights
You have the following rights under Brazil's Lei Geral de Proteção de Dados (LGPD):
- right to access your personal data
- right to correct incomplete, inaccurate, or outdated data
- right to delete your personal data
- right to data portability
- right to withdraw consent at any time
- right to object to processing
- right to request anonymization, blocking, or deletion of unnecessary or excessive data
24.2 Data Protection Authority
You have the right to lodge a complaint with Brazil's National Data Protection Authority (ANPD) if you believe your privacy rights have been violated.
25. AUSTRALIA-SPECIFIC PROVISIONS
If you are a resident of Australia, the following provisions apply in addition to the rest of this Privacy Policy.
25.1 Access and Correction
You have the right to request access to or correction of your personal data. To exercise these rights, please contact us at info@strikee.app. We will respond within a reasonable time and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as amended by the Privacy and Other Legislation Amendment Act 2024.
25.2 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate (including Kazakhstan, the United States, Singapore, and the European Economic Area). We take reasonable steps to ensure your data receives adequate protection in accordance with the Australian privacy laws, including the requirements for cross-border data disclosure.
25.3 Complaints
If you believe your privacy has been interfered with, we encourage you to first contact us at info@strikee.app. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
25.4 Data Security Obligations
We implement technical and organizational measures to protect your personal information, as required under the updated Australian Privacy Principle 11. This includes measures such as access controls, encryption, data minimization, and regular security reviews.
26. NEW ZEALAND-SPECIFIC PROVISIONS (Privacy Act 2020)
If you are a resident of New Zealand, the following provisions apply in addition to the rest of this Privacy Policy.
26.1 Access and Correction
You have the right to request access to or correction of your personal data. Please contact us at info@strikee.app, and we will respond within a reasonable time.
26.2 Complaints
If you believe your privacy has been interfered with, we encourage you to first contact us at info@strikee.app. If you are not satisfied with our response, you have the right to lodge a complaint with the New Zealand Office of the Privacy Commissioner (OPC) at www.privacy.org.nz.
26.3 Data Transfers
Your personal data may be transferred to and processed in countries where our service providers operate (including Kazakhstan, the United States, Singapore, and the European Economic Area). We take reasonable steps to ensure your data receives adequate protection in accordance with New Zealand's Privacy Act 2020.
27. EU/EEA/UK/SWITZERLAND-SPECIFIC PROVISIONS (GDPR/UK GDPR/DSG)
If you are a resident of the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction where the GDPR, UK GDPR, or DSG applies, the following provisions apply in addition to the rest of this Privacy Policy.
27.1 Age of Consent
The age at which a child can provide valid consent for the processing of their personal data varies across EU member states, the UK, and Switzerland. The general threshold is 16 years, but national laws may set it between 13 and 16 years.
We determine your country of residence based on your IP address or your selected location and apply the age of consent established by the law of that country. If you are below the applicable age, we will request verifiable parental consent before processing your personal data.
For example:
- 13 years: Sweden, Denmark, Finland, Iceland, Latvia, Belgium, Estonia, Poland
- 14 years: Spain, Italy, Austria, Bulgaria, Cyprus, Lithuania
- 15 years: France, Greece, Slovenia, Czech Republic
- 16 years: Germany, Netherlands, Ireland, Luxembourg, Hungary, Romania, Slovakia, Switzerland, Norway
You have the following rights:
- Right to access your personal data;
- Right to rectification of inaccurate data;
- Right to erasure (“right to be forgotten”);
- Right to restriction of processing;
- Right to data portability;
- Right to object to processing, including direct marketing;
- Right to withdraw consent at any time;
- Right to lodge a complaint with your local data protection authority.
If required by law, we may appoint an EU and/or UK and/or Switzerland representative and will update this Privacy Policy with the relevant contact details.
28. JAPAN-SPECIFIC PROVISIONS (APPI)
If you are a resident of Japan, the following provisions apply in addition to the rest of this Privacy Policy.
このプライバシーポリシーの日本語版 Strikee CHK （以下「当社」といいます） は、 お客様の個人情報の取り扱いについて、日本の個人情報保護法（APPI）を遵守します。
28.1 個人情報の利用目的
当社は、お客様の個人情報を以下の目的で利用します：
- アプリの提供および運用
- アカウントの作成および管理
- トレーニング機能およびパフォーマンス分析の提供
- サブスクリプションおよび購入の処理
- カスタマーサポートの提供
- アプリの改善および新機能の開発
お客様は、ご自身の個人情報へのアクセス、訂正、削除を請求する権利を有します。これらの権利を行使するには、info@strikee.app までご連絡ください。
28.3 外国へのデータ転送
お客様の個人データは、当社または当社のサービスプロバイダーが事業を展開する国（カザフスタン、米国、欧州経済地域、シンガポールなど）に転送され、処理される場合があります。
当社は、日本の個人情報保護法に従い、適切な保護措置を講じた上でデータ転送を行います。
28.4 苦情処理
お客様は、個人情報の取り扱いに関する苦情を、当社（info@strikee.app）または日本の個人情報保護委員会に申し立てることができます。
29. SOUTH KOREA-SPECIFIC PROVISIONS (PIPA)
If you are a resident of the Republic of Korea, the following provisions apply in addition to the rest of this Privacy Policy.
29.1 Compliance and Contact Point
In accordance with the Personal Information Protection Act (PIPA), Strikee CHK is committed to protecting your privacy. As we are an overseas business operator, we have established a local compliance framework to handle inquiries and grievances related to personal information.
The primary point of contact for all data protection matters, including inquiries, requests for access, correction, or deletion of your personal data, is: info@strikee.app.
We are committed to responding to your requests in a timely manner and in compliance with PIPA requirements.
29.2 Sensitive Data
The App may process video recordings of your bowling technique. Under Korean law, this may be considered biometric or behavioral data. We will obtain your separate, explicit consent before processing such data, and you may withdraw consent at any time.
29.3 Data Retention
We retain Korean users' personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law. Upon expiration of the applicable retention period, personal data will be securely deleted or anonymized.
29.4 Right to Stop Processing
You have the right to request suspension of processing of your personal data if the processing violates PIPA. To exercise this right, send a request to our primary point of contact at info@strikee.app.
30. SINGAPORE-SPECIFIC PROVISIONS (PDPA)
If you are a resident of Singapore, the following provisions apply in addition to the rest of this Privacy Policy.
30.1 Purpose Specification
We collect your personal data solely for the purposes described in Section 3 (How We Use Information) of this Privacy Policy. We do not use your data for any purpose that is not reasonably related to the operation of the App.
30.2 Marketing Opt-Out
If you receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link in the email or contacting us at info@strikee.app. We will honor your request within 10 business days.
30.3 Data Transfer
Your data may be transferred to and processed in Kazakhstan, the United States, the European Economic Area, and other countries where we operate. We rely on appropriate safeguards, including standard contractual clauses, for such transfers, as required by Singapore's PDPA.
30.4 Access and Correction
You may request access to or correction of your personal data by contacting us at info@strikee.app. We will respond within 30 days, as required by Singapore law.
31. MALAYSIA-SPECIFIC PROVISIONS (PDPA)
If you are a resident of Malaysia, the following provisions apply in addition to the rest of this Privacy Policy.
31.1 Consent
By using the App and providing your personal data, you consent to the collection, use, disclosure, and processing of your personal data as described in this Privacy Policy. You may withdraw consent at any time, but withdrawal may affect your ability to use certain features.
31.2 Data Disclosure
We may disclose your personal data to third parties (including analytics providers, cloud hosts, and customer communication tools) as described in Section 5 (How We Share Information). We ensure that such third parties are contractually obligated to protect your data in accordance with Malaysia's PDPA.
31.3 Data Retention and Deletion
We retain Malaysian users' data only as long as necessary for the purposes outlined in this Privacy Policy. Upon request, we will delete or anonymize your data within a reasonable time, unless retention is required by law.
31.4 Contact for Malaysian Users
If you have questions or complaints regarding your data, contact us at info@strikee.app. We will respond within 21 days, as recommended by Malaysia's PDPA.
32. KAZAKHSTAN-SPECIFIC PROVISIONS
If you are a resident of Kazakhstan, the following provisions apply in addition to the rest of this Privacy Policy.
32.1 Rights of Access, Correction, and Deletion
You have the right to access, correct, and delete your personal data. To exercise these rights, please contact us at info@strikee.app.
32.2 Data Protection Authority
You have the right to lodge a complaint with the authorized body in the Republic of Kazakhstan for the protection of personal data if you believe your privacy rights have been violated.
32.3 AIFC Framework
Strikee CHK operates within the Astana International Financial Centre (AIFC) legal framework, which applies the common law of England and Wales and provides additional protections for personal data processed within its jurisdiction.
33. TURKEY-SPECIFIC PROVISIONS (KVKK)
If you are a resident of Turkey, the following provisions apply in addition to the rest of this Privacy Policy.
Türkiye'de ikamet eden kullanıcılar için özel hükümler Strikee CHK, Türkiye'deki kullanıcıların kişisel verilerinin işlenmesinde 6698 sayılı Kişisel Verilerin Korunması Kanunu'na (KVKK) uygun hareket eder.
33.1 Aydınlatma Yükümlülüğü
Kişisel verileriniz, bu Gizlilik Politikası'nda belirtilen amaçlarla ve yasal çerçevede işlenmektedir. Veri sorumlusu olarak Strikee CHK, KVKK'nın 10.
maddesi uyarınca sizi aydınlatma yükümlülüğünü yerine getirmektedir.
33.2 Veri Sahibinin Hakları (KVKK Madde 11)
KVKK'nın 11. maddesi uyarınca, aşağıdaki haklara sahipsiniz:
- Kişisel verilerinizin işlenip işlenmediğini öğrenme
- İşlenmişse buna ilişkin bilgi talep etme
- İşlenme amacını ve amacına uygun kullanılıp kullanılmadığını öğrenme
- Yurt içinde veya yurt dışında aktarıldığı üçüncü kişileri bilme
- Eksik veya yanlış işlenmişse düzeltilmesini isteme
- KVKK'nın 7. maddesi uyarınca silinmesini veya yok edilmesini isteme
- Aktarılan üçüncü kişilere bildirim yapılmasını isteme
- İşlenen verilerin münhasıran otomatik sistemlerle analiz edilmesi nedeniyle aleyhinize bir sonucun ortaya çıkmasına itiraz etme
- Kanuna aykırı olarak işlenmesi nedeniyle zarara uğramanız hâlinde zararın giderilmesini talep etme
33.3 Veri Aktarımı
Kişisel verileriniz, hizmet sağlayıcılarımızın faaliyet gösterdiği ülkelerde (Kazakistan, ABD, Avrupa Ekonomik Alanı, Singapur ve diğerleri) işlenebilir ve aktarılabilir. Veri aktarımlarında KVKK'nın 9. maddesine uygun olarak gerekli güvenlik önlemlerini alıyoruz.
34. Automated Decision-Making and Profiling
We may use analytics, segmentation, or automated tools to understand user behavior, improve the App, personalize communications, analyze subscription performance, detect fraud, or recommend features.
We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects on users.
If this changes, we will update this Privacy Policy and provide rights and notices required by applicable law.
35. Third-Party Links and Social Media
The App or our website may contain links to third-party websites, app stores, social media pages, or external services.
We are not responsible for the privacy practices, content, security, or policies of third parties.
Our official social media profiles may include Instagram, Facebook, LinkedIn, and other platforms. Your interactions with those platforms are governed by their own privacy policies and terms.
36. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users through the App, by email, through our website, through app store release notes, or by other reasonable means.
The updated Privacy Policy will become effective when posted, unless otherwise stated.
Your continued use of the App after the updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy.
37. Contact Us
If you have questions, concerns, requests, or complaints about this Privacy Policy or our privacy practices, contact us at:
Strikee, CHK
Registered office: Z05T3F6, Astana, Esil district, 55/23, Mangilik El, office 133.
Email: info@strikee.app
Website: https://strikee.app
38. Language
This Privacy Policy may be translated into other languages. In case of conflict between the English version and any translated version, the English version will control, except where prohibited by applicable law.